About Us

About CraigCare

CraigCare has been one of Australia’s most established and trusted aged care home providers for over 40 years. We pride ourselves on making sure our residents feel right at home and continue to be connected to the broader local community, as they have always been.

CraigCare has made a huge effort to ensure the new Ascot Waters nursing home reaches a new standard of aged care in Perth and, in doing so, have created a comfortable lifestyle and engaging environment for your loved ones. Residents at Ascot Waters aged care home in Perth have a choice of private suite options, each with access to superb communal facilities and balcony views of the Swan River and Perth City. The new shared facilities are beautifully appointed and ready to be enjoyed by residents and visitors alike.

Our aged care homes in Perth include our Maylands and Ascot Waters facilities, and Albany in the South of Western Australia. In Melbourne our aged care homes include BerwickMoonee PondsMorningtonPascoe Vale and Plumpton Villa GlenroyClick here to contact us or call (08) 6159 1000.

Our Vision

Integrating the care for our residents and their family with our staff and the community.

Our Mission

To care for our residents in a manner which enhances their quality of life within the community that they belong. We achieve this by providing the highest standard of aged care at all times which is delivered with honesty, warmth and respect.

Our Values

  • Respect– Treating others as you would want to be treated
  • Kindness– Delivering care with decency and compassion
  • Individuality– Treating each resident uniquely
  • Joy– Bringing fun and happiness to the lives of our residents and their family
  • Relationships and Communities– Developing strong meaningful connections with our residents and their family, and the local community

These are not just words to us. They are the inherent values we live by each day, the values that drive everything we do for our residents in our aged care communities and their families.

Our Team

The CraigCare team are well known to the community for their kindness, compassion and big hearts. They treat your loved one as if they were part of their own family. Our staff are carefully selected and we invest in keeping them happy. As a result, they tend to stay a long time. This benefits our residents and their families by allowing them to develop strong, long-term bonds with their carers.


CraigCare is an approved and fully accredited aged care provider. We strictly adhere to the standards and outcomes required by the Australian Aged Care Quality Agency.  Accreditation includes service areas such as management, staffing, health and personal care, resident lifestyle, living environment, catering, cleaning, continuous improvement, and safety and security. We are rigorously and regularly examined by the AACQA to ensure we meet and exceed the standards they require.

Protection of the Aged Care Act

CraigCare operates strictly within the rules of the Aged Care Act, 1997. This Act was designed by the Commonwealth Government to protect the health, safety, wellbeing and interests of residents. The Act sets fees and charges and protects residents’ funds.

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